KEY FEATYRES:

AJAX Based Rich User Interface
SupportSuite comes with rich AJAX Based (Technology pioneered by Google and used in GMail, Google Maps) Interface allowing you to work smarter and efficiently. This technology helped in implementation of the popular Instant Response System (IRS) that displays realtime results from knowledgebase to your clients before they submit their issues. You can also easily reference Knowledgebase Articles or Download Items when replying to tickets.

Multi-Lingual & Template Based
SupportSuite is completely multi-lingual, You can translate the Support Center, Staff & Admin Interface and even the Windows Applications & Addons! Additionally, The Template Groups feature allows you to create unlimited satellite helpdesks each with different content and layout.

LoginShare (LDAP, ModernBill, vBulletin etc. Integration)LoginShare feature allows you to easily integrate third party applications that override the default login routine of the Client Support Center. Your users no longer need to remember different passwords, the entire login process can be handled from a single database. Some popular integrations include:

* Microsoft Active Directory (LDAP)
* vBulletin
* ModernBill
* osCommerce

Tickets
Service Level Agreements (with Work Schedules & Escalations)
Service Level Agreement feature of SupportSuite allows you to create different set of agreements which are tied into your work schedule that guarantee a response to your clients within a specified time frame. You can even extend it further and create a set of Escalation rules that make sure that the information flows from one level of organization to another depending on whether the SLA was met or not.

Instant Response System (IRS)IRS or Instant Response System displays realtime results from your knowledgebase to your clients before they submit the tickets. Not only does it cut down heavily on your incoming tickets, it allows your client to view relevant articles from the knowledgebase thus reducing your work load.

Ticket Views
Ticket Views allow you to create different filter sets for your ticket lists. You can choose custom columns, sort fields & order and also filter using additional criteria. To extend it further, You can fetch the same results using RSS feeds enabling you to be up to date with information when you are mobile or combine with other applications that support RSS fetching.

Detailed Reports
SupportSuite comes with a set of detailed reports that allows you to filter information based on date, staff, department or client. You can find out if a given SLA was met for a customer or what the average response has been under a given time frame. Additionally, The Work Summary report shows exactly when and what actions a staff member carried out under a given time frame.

Live Support
Dedicated Winapp with Realtime Monitoring
Unlike other competing products, SupportSuite has a dedicated Windows Application which allows you to monitor your visitors and answer chats in realtime. As the data is not fetched via browser on a given interval you can rest assured that you wont miss on any communication with your visitors.

Search Engine Integration
SupportSuite allows you to view which search engines your visitor came from and also see which exact search query they used, You can watch the result of your PPC campaigns in realtime.

Push URL, Image, Code
SupportSuite allows you to Push URLs, Images or Highlighted Code to your visitors. The pushed data is automatically displayed and in case of URLs, a corresponding window is automatically opened on the clients computer. ViewShare Screen Sharing
ViewShare feature allows you to display your desktop to your site visitors. You can now guide your visitors in realtime or give a presentation without them having to install any third party application. Helping your clients has never been easier.



=========Information Code=========
Name: SupportSuite
Vession: 3.40.01
Homepage: http://anonym.to/?http://www.kayako.com
Price: $499.95 (Owned)
Price on Portaliz : $0.00 (Owned)
Keygen by: GYSN
Edited by: Ken Design
Tested by: Ken Design
Uploaded by: Ken Design
Demo: http://anonym.to/?http://freeshareall.net/support/


Version 3.50.06

Includes:
- Kayako Support Suite (Latest version)
- syncworks
- livesupport
- kayakomobile
- integrate (whmcs and modernbill)
- instaalert

SupportSuite
All addons     Kayako Support Suite 3.11.01
kayako V3.50.06